Oregon Health Plan (OHP) member in Oregon?

Live in a region where there are 2 CCOs?

Tri-County Portland: You can choose between Trillium and “care” Oregon.

It is your Member Rights to chose your CCO ! It only takes 2 minutes to do and it allows you to keep your provider in some instances. Below are the many pathways to facilitate this process at your earliest convenience:

• Phone:1-800-273-0557

  • Open from 8am – 5pm, Monday – Friday (Mondays and Fridays are the busiest call days)

• Website: ohp.oregon.gov

  • Scroll down to the bottom of the page

  • Click on “Online help form”

  • Fill out the form with requested CCO

  • Submit

  • Member will receive a response by email (if they have one available) or phone call.

• Email: Ask.OHP@odhsoha.oregon.gov

  • Be sure to include that you want to switch your CCO (Ex: From Care Oregon to Trillium)

  • It is helpful if members can include 4 points of verification to ensure the correct case is being pulled up

    • Examples of verification points:

      • Full Name

      • Date of Birth

      • Last 4 Numbers of SSN

      • Full Address

      • OHP Card ID Number

      • Case Number

      • Phone Number

We hope that we have been a transparent assistant to your rights as a medicaid recipient of Oregon Health Plan.